Access provides several service option to our customers. Whether it is paid on a monthly basis or per call basis Access takes pride in the service we provide.
Total Access Plan
With the Total Access Plan, Access Voice and Data Solutions truly partners with its customers to assure that the technology provided today can be refreshed or replaced as required and that its partner will have emerging technologies as they become available and needed. Always having the latest and innovative technology to serve your business needs. [read more]
Direct Access Plan
This new and exciting program is designed for existing customers to utilize new technology that allows the performance of most maintenance and service issues remotely. This capability allows Access to deliver significantly more technology and services for less cost than ever before. Now your business can truly control the cost of your telecommunication system within a fixed economical price. [read more]
Access provides with any new installation 1yr parts and labor on service calls. With the purchase of our Total Access Plan (TAP) Access guarantees to have spares on hand in the event an emergency was to occur. Access tries to follow basic customer lead time for any customer without Access’ support contracts. We target 2 to 3 business day service calls and 3 to 5 days on any changes but these times may vary considerably longer. [read more]